Privacy Policy

1. Introduction

Slackoff ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use Slackoff.

2. Information We Collect

2.1 Purchase Information

When you purchase Slackoff, we collect:

• Email address: For delivery of product access and communications
• Payment information: Processed securely through our payment processor (Dodo Payments)
• Transaction details: Purchase date, amount, transaction ID
• IP address: For fraud prevention and security purposes

2.2 Communication Data

If you contact us for support:

• Email correspondence content
• Technical information you provide (error logs, screenshots, configuration details)
• Any feedback or feature requests you submit

2.3 Information We Do NOT Collect

• We do NOT collect, access, or store any data from your self-hosted Slackoff deployment
• We do NOT have access to your Slack messages, leave data, or any information processed by your installation
• We do NOT track usage metrics from your deployment
• We do NOT collect personal information beyond what's necessary for purchase and support

3. How We Use Your Information

3.1 Primary Uses

We use collected information to:

• Deliver product access (source code, documentation, repository credentials)
• Process payments and maintain transaction records
• Provide customer support and respond to inquiries
• Send important product updates, security patches, or changes to Terms/Privacy Policy
• Prevent fraud and ensure security of our services

3.2 Legal Basis (GDPR Compliance)

Our legal basis for processing your data:

• Contract performance: To fulfill our obligations in providing the Product
• Legitimate interests: To improve our products, prevent fraud, and maintain security
• Legal compliance: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

4.1 Payment Processor

Payment information is processed by Dodo Payments, our third-party payment processor. They handle payment data in accordance with PCI-DSS standards. We do not store complete credit card information on our servers.

4.2 Service Providers

We may share information with trusted service providers who assist us in:

• Email delivery services
• Customer support platforms
• Analytics and fraud prevention

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Enforce our Terms and Conditions

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.

4.5 No Sale of Data

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

5.1 Purchase Records

We retain your purchase information (email, transaction details) indefinitely for:

• Providing lifetime updates and support
• Compliance with financial and tax regulations
• License verification purposes

5.2 Support Communications

Support emails and related communications are retained for up to 3 years for quality assurance and reference purposes.

5.3 Right to Deletion

You may request deletion of your personal data subject to our legal obligations to retain certain records (e.g., financial transactions). Contact us at slackoff@prany.in to exercise this right.

6. Data Security

6.1 Security Measures

We implement reasonable security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Secure storage practices
• Access controls and authentication
• Regular security assessments

6.2 Self-Hosted Security

Since Slackoff is self-hosted, YOU are responsible for:

• Securing your deployment infrastructure
• Protecting your database and server access
• Implementing appropriate access controls
• Complying with data protection regulations applicable to your organization
• Backing up your data

6.3 No Guarantee

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights (GDPR & Privacy Laws)

Depending on your location, you may have the following rights:

• Access: Request access to personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Withdrawal of Consent: Withdraw consent for processing where consent was the legal basis.

To exercise these rights, contact us at slackoff@prany.in. We will respond within 30 days.

8. International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in our service location. By purchasing and using Slackoff, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Slackoff is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Cookies and Tracking

10.1 Website Cookies

Our website may use cookies for:

• Essential functionality (e.g., maintaining session state)
• Analytics to understand website usage
• Security and fraud prevention

You can control cookie preferences through your browser settings.

10.2 No Tracking in Product

The self-hosted Slackoff product does not include any tracking, analytics, or telemetry that sends data back to us.

11. Third-Party Links

Our website or documentation may contain links to third-party websites (e.g., Slack, hosting providers). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date. Significant changes will be communicated via email to users who have purchased the Product.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information (we do not sell data)
• Right to deletion
• Right to non-discrimination for exercising CCPA rights

14. EU Representative

Slackoff is based in India. If you are located in the European Union and require an EU representative for GDPR purposes, please contact us directly at slackoff@prany.in for assistance.

15. Contact Us

For questions, concerns, support inquiries, or to exercise your privacy rights:

Email: slackoff@prany.in
Website: getslackoff.com

All inquiries, including privacy-specific requests, support questions, and rights exercises, should be directed to slackoff@prany.in for the fastest response.